Shipping policy

Shipping Policy

Thank you for shopping with Gentle Knot.

Order Processing

Orders are usually processed and dispatched within 2–3 business days after your order is placed.

Please note that processing times may be slightly longer during weekends, public holidays, or busy periods.

Shipping Within Australia

We ship orders throughout Australia. Shipping costs and available delivery options are calculated and displayed at checkout based on your order and delivery location.

Estimated delivery times may vary depending on your location and the shipping carrier.

International Shipping

International shipping is available to selected countries. Available shipping options, costs, and estimated delivery times will be displayed at checkout.

International customers are responsible for any customs duties, import taxes, or other fees that may apply in their destination country.

Delivery Delays

Once an order has been dispatched, delivery times are managed by the shipping carrier. Occasionally, delays may occur due to circumstances outside our control.

Please ensure that your shipping address is correct before completing your order.

Questions

If you have any questions about your order or shipping, please contact us and we will be happy to help.